Kaplan University School of Professional and Continuing Education Kaplan University School of Professional and Continuing Education

Contact Us

Contact PPI Architecture

Brightwood Architecture Education is now PPI Architecture. Your student experience is very important to us and our goal continues to be your success. Please reach out to our customer service team with any questions regarding Brightwood and PPI products. Some of your questions may be answered in our FAQs. If you cannot find your answer there, please refer to the links below to contact the appropriate customer service representative by phone or email.

Customer Support Team

For questions about products or other general information, please contact our customer support team:
877.523.8208
Hours of operation:
9 am–7 pm ET, Monday–Thursday
9 am–6 pm ET, Friday
archinfo@Kaplan.com

Technical Support Team

For questions or assistance with online products, please contact our Technical Support team:
877.234.3017
Hours of operation:
8 am – 10 pm ET, Monday – Thursday
8 am – 9 pm ET, Friday
archtechsupport@Kaplan.com
Please note that after-hours support is available by emailing archtechsupport@Kaplan.com.
Emails will be responded to within 24 hours (including weekends).